Privacy Policy

1. Types of Personal Information We Collect

• Device Data: Browser model, IP address, time zone, browsing cookies, viewed pet product pages, search keywords and site interaction records, used to optimize our pet product page layout and shopping experience;
• Order Personal Data: Full name, billing address, shipping zip code, contact phone number, login email, encrypted payment card information, order history and product preference records (such as cat furniture or dog leash browsing habits).

1. Authorized Third-Party Information Sharing
   
   
   We only share your data with trusted service partners required to run our pet store business:

• Shopify: Our official e-commerce backend platform, responsible for order settlement, inventory management and store operation; view Shopify’s privacy rules at https://www.shopify.com/legal/privacy;
• Google Analytics & Google Ads: Analyze customer shopping behavior to launch targeted ads for our rattan cat litter furniture, cat scratchers and dog supplies, Google’s privacy statement: https://policies.google.com/privacy;
• U.S. Logistics Carriers: Only share your shipping name and address to complete package delivery, no extra personal data disclosure.
  
  
  We may also disclose your information to comply with U.S. legal subpoenas, court orders or government regulatory requirements to protect our brand’s legal rights.

1. Targeted Pet Product Advertising
   
   
   We utilize your browsing and order data to push personalized marketing content about our pet furniture, cat grooming tools and dog walking accessories via Google Ads, aiming to recommend products matching your pet-raising demands. You can disable targeted ad tracking through your browser’s cookie settings anytime.
2. Purpose of Using Your Personal Data
   
   
   We rely on your information to process order payments, arrange domestic shipping, send order logistics updates, handle return/refund applications, notify you of new pet product launches and seasonal discount promotions, and provide timely customer support for pet supply questions.
3. Data Storage Retention Rules
   
   
   We will safely store your order and account information permanently unless you submit a formal data deletion request via our support email. After receiving your deletion application, we will fully erase all your personal records from our servers within 5 working days.
4. Minor User Regulation
   
   
   Our pet store website is designed exclusively for users aged 18 and above with independent purchasing capacity. We never actively collect personal information from minors under 18. If you are a parent or guardian and discover your underage child has submitted personal data to us, send an email to request full data removal immediately.
5. Policy Update Notice
   
   
   We reserve the right to revise this Privacy Policy to adapt to updated U.S. data protection laws or business operation adjustments. All policy changes will be posted publicly on our website homepage with an updated effective date for your review.
6. Privacy Inquiry Contact Channel
   
   
   If you have questions about our data collection rules, want to check your stored personal data, or file a privacy complaint, reach our dedicated privacy support team:
   
   
   Email: support@furbuddyqq.us
   
   
   Mailing Address: 54 Clearview Dr, Lost Creek, West Virginia 26385
   
   
   Phone: 3044762547
   
   
   Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Time