Contact information
Contact Information
Last updated: May 14, 2026
At Furbuddyqq.us, we put pet owners and their furry friends at the center of everything we do. We specialize in fashionable indoor pet furniture, cat grooming supplies, dog walking gear and interactive cat toys, committed to solving daily pet-raising troubles for U.S. families with high-quality, home-friendly products. Whether you need order tracking support, product size consultation, shipping schedule inquiries, return guidance or product material safety questions, our professional customer service team is ready to offer patient, detailed assistance.
Get In Touch
- Brand Operator: Furbuddyqq
- Service Email: support@furbuddyqq.us (All business day messages will receive a formal reply within 24 hours)
- Service Hotline: 3044762547
- Physical Mailing Address: 54 Clearview Dr, Lost Creek, West Virginia 26385
Business Hours
Our customer service team operates from West Virginia, United States:
Monday - Friday: 9:00 AM – 5:00 PM Eastern Time (ET)
Saturday & Sunday: Fully closed, all weekend inquiries will be prioritized on the next working day
Quick Help Guide
- Order Tracking: Attach your unique order number in emails to speed up case processing
- Domestic Shipping: Free standard shipping for all pet goods within the United States
- Return & Exchange: Refer to our 14-Day Return & Refund Policy for full operation steps
- Secure Payment: All checkout transactions use USD with full SSL encryption protection
If you encounter any issues that cannot be resolved via email, you can call our hotline during working hours for one-on-one support.